Employee Assistance Program
Your State Employee Assistance Program (EAP)
The State offers employees access to an Employee Assistance Program (EAP), administered by ComPsych Guidance Resources. The EAP helps employees and their dependents find answers for personal and family problems. All employees who are enrolled in the State of Delaware non-Medicare health insurance plans, their dependents, and pensioners who do not have Medicare, may use the EAP.
Information shared with the EAP is confidential. It will not be disclosed to anyone without the individual's specific written consent, except in cases of imminent threat of harm to self or others, or as otherwise: required by law or court order. EAP records DO NOT become part of an employee's personal file.
Cost of Coverage
There is no cost to eligible employees, pensioners and dependents (participants) for the initial assessment or short-term counseling services provided by the EAP. Fees charged by providers to whom you may be referred are your responsibility in coordination with your health insurance. The EAP professional will make every effort to coordinate care through your State of Delaware health plan. EAP providers are conveniently located within a reasonable distance from your home or worksite. Day or evening appointments can be arranged to accommodate your work schedule. In case of emergency, an EAP counselor is available by phone 24 hours a day, seven days a week.
ComPsych Guidance Resources
The ComPsych® GuidanceResources® program provides FREE Employee Assistance Program (“EAP”) and work/life support services to eligible State employees and their dependents. Access www.guidanceresources.com (WebID: State of Delaware) to consult articles, podcasts, videos, webinars, and other helpful tools, or call the 24/7 helpline: 877-527-4742.
ContactLifeline Crisis Helpline provides sexual assault counseling for victims and family members: 800-262-9800
Delaware 2-1-1 provides Delaware residents with an easy way to get connected to help for essential health and human services, including affordable housing, utility assistance, health care, senior services, food and other vital programs. There are several ways to get connected to a resource specialist: Dial 2-1-1; text your zip code to 898-211; or chat online at delaware211.org. All services are free, multilingual, confidential and available 24/7.
Division of Substance Abuse and Mental Health Crisis Hotline: Kent and Sussex - 800-345-6785
Help is Here provides addiction prevention, treatment, and recovery support resources. Call 833-9-HOPEDE (833-946-7333)
Substance Abuse and Mental Health Service Administration treatment helpline: 800-662-4357
For more information or to arrange for a confidential appointment, please call ComPsych Guidance Resources at 1-877-527-4742