Your State Employee Assistance Program (EAP)
The State offers employees access to an Employee Assistance Program (EAP), administered by Human Management Services, Inc. The EAP helps employees and their dependents find answers for personal and family problems. All employees who are enrolled in the State of Delaware non-Medicare health insurance plans, their dependents, and pensioners who do not have Medicare, may use the EAP.
Information shared with the EAP is confidential. It will not be disclosed to anyone without the individual's specific written consent, except in cases of imminent threat of harm to self or others, or as otherwise: required by law or court order. EAP records DO NOT become part of an employee's personal file.
Cost of Coverage
There is no cost to eligible employees, pensioners and dependents (participants) for the initial assessment or short-term counseling services provided by the EAP. Fees charged by providers to whom you may be referred are your responsibility in coordination with your health insurance. The EAP professional will make every effort to coordinate care through your State of Delaware health plan. EAP providers are conveniently located within a reasonable distance from your home or worksite. Day or evening appointments can be arranged to accommodate your work schedule. In case of emergency, an EAP counselor is available by phone 24 hours a day, seven days a week.
For more information or to arrange for a confidential appointment,
please call Human Management Services, Inc. at 1-800-343-2186.